Terms of service

These Terms of Service (“Terms”) govern your use of the website operated by VÏU STUDIOS (“we”, “us”, “our”), including all pages, content, and services offered through our online store.

By accessing or purchasing from our Website, you agree to these Terms. If you do not agree, you must not use our Website.

1. Company Information

VÏU STUDIOS is operated by:

Email: 

2. Use of the Website

By using this Website, you agree:

  • Not to use it for illegal or unauthorized purposes
  • Not to copy, resell, or exploit any content without permission
  • Not to interfere with the Website’s security or functionality

We reserve the right to refuse service to anyone at any time.

3. Orders

When you place an order on our Website:

  • You are making an offer to purchase our products
  • We reserve the right to accept or reject any order
  • A contract is formed only when we send an order confirmation email

We may cancel orders if:

  • Products are out of stock
  • Payment is not authorized
  • There is suspicion of fraud or misuse

4. Prices & Payment

  • All prices are shown in RON
  • Prices may change at any time without notice
  • Payment must be completed at checkout
  • We are not responsible for bank fees or currency conversion charges

5. Delivery

  • Delivery times are estimates and may vary depending on location
  • We are not responsible for delays caused by courier services or customs
  • International orders may be subject to customs duties and taxes, which are paid by the customer

6. Returns & Refunds

You have the right to request a return within 14 days of receiving your order, in accordance with EU consumer protection laws.

To be eligible:

  • Items must be unused and in original condition
  • Items must include original packaging

Refunds are processed after inspection of returned items.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. Intellectual Property

All content on this Website, including:

  • Logos
  • Product designs
  • Photos
  • Texts

are the exclusive property of VÏU STUDIOS and may not be copied, reproduced, or used without written permission.

8. Liability

We are not responsible for:

  • Any indirect or consequential damages
  • Loss of profit or business opportunities
  • Technical issues or website downtime

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence.

9. Privacy

Your personal data is handled according to our Privacy Policy. By using our Website, you agree to the collection and use of your data as described there.

10. Changes to Terms

We may update these Terms at any time. Continued use of the Website means you accept the updated version.

11. Governing Law

These Terms are governed by the laws of Romania and applicable EU consumer protection regulations.

12. Contact

If you have any questions about these Terms, contact us at: